Job Description Summary
The Sales Account Manager is responsible for growing customer relationships and leading the GE Gas Power strategy across an assigned customer base. Responsible for driving orders, commitments, and revenue across all GE Gas Power Heavy Duty Services. They will manage the customer relationship for accounts in their respective region and lead deal negotiations / closure with customers partnering with commercial operations to develop winning strategies and achieve order closure.Job Description
Roles and Responsibilities
Support the maintenance of accurate / current project, opportunity and transactional outage information in CRM system
Understand industry and market dynamics to develop business opportunities, achieving winning solutions for customers
Develop long term, strategic plans by customer to drive penetration and growth
Continuously monitor and drive the development of the opportunity pipeline for regional opportunities
Own a coordinated ‘one face to the customer’ across the products, and develop and own account plans
Drive orders, sales, cash and contribution margin (CM) growth
Provide leadership through the formulation and execution of proposal strategies that capitalize on GE's competitive strengths to serve the customer's needs while meeting GE’s business goals
Create proposals for transactional outage opportunities with nominal values using quick quotes, templates, and Microsoft Word
Interface with Commercial Operations, Service Execution teams, and other functional groups as required as part of an integrated Customer Team to grow the GE Power Services Gas North America business with customers in assigned sub region
Drive a sales pipeline on complex, multi-offering transactions that may include Parts, Repairs, Outage Services, Performance Upgrades, Digital Solutions, and Long Term Service Agreements
Lead deal strategy development and reviews with cross functional teams
Coordinate with Specicalty Sales Managers and Service Execution teams to enhance outage planning process, thus expanding outage scopes
Maintain knowledge of market trends, customer strategy / profile / requirements, including outage schedules and competitor actions
Share knowledge internally and use market knowledge to drive sales opportunities with customers
Maintain and grow customer relationships and ensure customer satisfaction
Provide demand forecasting and pacing support to Sales Operations
Required Qualifications
Bachelor’s degree in Engineering, Business, or a related discipline from an accredited college or university, or an associate degree / relevant technical certification plus 3 years of relevant industry experience.
Minimum of 5 years of experience in Marketing, Sales, Project Management or Customer Service in the Power Generation industry
Desired Characteristics
Ability to effectively interface with all levels of internal / external customer organization
Strong interpersonal and leadership skills
Demonstrated value selling skills
Strong oral and written communication skills
Ability to manage and influence in a matrix environment
Integrative team working style
Time management skills
Ability to work across functions
Ability to work independently and be a self starter
Business acumen / analytic ability
Strong background in the power industry, and familiarity with Gas Turbine technology
Demonstrated computer skills, including Microsoft Word, Excel, Team, Outlook, and PowerPoint
Broad and deep understanding of the commercial cycle, including product line / marketing / sales / commercial operations / engineering
Strong account management skills, including developing relationships at the C-suite level
Financial, analytical skills, and strategic planning capabilities
Long-term business mindset
Strong presentation skills at the executive level
Customer, service and “solutions” mindset
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No