AHEAD builds platforms for digital business, prioritizing a culture of belonging, and is an equal opportunity employer. The Senior Cloud Engineer - Azure/OpenShift is responsible for leading the day-to-day operation of customer cloud environments, including production Red Hat OpenShift platforms across public Clouds. The role involves advanced cloud operations, ITSM execution, customer advisory, mentorship, and operational improvement, with secondary exposure to automation, DevOps, and reliability practices.
Requirements
- 5+ years in customer-facing IT infrastructure, cloud operations, systems administration, or managed services support, including work in production environments.
- Strong operational expertise in at least one major cloud platform, with the ability to lead complex support and administration activities in Azure.
- Minimum 3+ years of experience supporting a production OpenShift environment (on-premises, ROSA, ARO, etc.).
- Experience leading complex incidents, escalations, change execution, and problem investigations in production environments.
- Experience with Windows and/or Linux server operations, networking fundamentals, identity and access management, monitoring, governance, and operational documentation.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave