MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise doggie hotels. Join us to help these “pet-repreneurs” build and grow thriving businesses.
Requirements
- 1–3+ years of experience in a customer support role, ideally in a SaaS or technology environment
- Experience supporting customers via a ticketing system and/or live chat
- Typing speed of 80 words per minute (WPM) or higher
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication skills
- Ability to explain technical concepts clearly to non-technical users
- Comfort managing multiple priorities in a fast-paced environment
- Customer-first mindset with strong ownership and accountability
Benefits
- Flexible benefit plans for employees and their family members at no cost to employees
- 401(k) matching