Provides Intermediate to advanced Hosted VoIP Technical and Customer Service Support assistance to clients via email, phone, and/or other remote methods.

Requirements

  • Bachelor's degree in computer science or telecommunications Engineering or a related subject (or working towards), or an equivalent combination of education and work experience.
  • 1 year of experience working with LINUX (Ideally)
  • Working knowledge of basic networking skills such as switching, routing, IP addressing, etc.
  • Experience with telephony or voice related services (SIP is A plus).
  • Manage, Operate, and support distributed MySQL databases IS A PLUS
  • Decent understanding of Networking in a TCP/IP and SIP environment
  • Ability to work from Home when approved