MAK-SYSTEM, a company that develops software to manage blood, plasma, tissues and cells, is hiring an Inside Sales Executive based in Skopje.

Role & reporting: Reporting to the Global Commercial Director. Responsible for generating new business with existing customers using upselling and cross-selling, generating and closing small/professional services sales globally, and managing opportunities for Spanish and French hospitals.

Key responsibilities:

  • Own relationships and sales opportunities across France & Spain small hospital category; develop and execute quarterly business plans to meet sales targets.
  • Identify Professional Services sales opportunities via SDMs and PMs and execute quarterly plans for PFS.
  • Manage renewals and maintenance contracts; handle customer renewal processes for assigned customers/regions.
  • Generate and qualify leads through internal networks; maintain accurate data in SalesForce for pipeline management.
  • Prepare quotes and liaise with PFS Managers; provide invoice information to Finance and follow up on payments.
  • Support bid and tender processes for new logos and large renewals; contribute to marketing and social media initiatives.

Requirements / Qualifications:

  • Bachelor's degree in Marketing, Sales, IT or Biological Sciences.
  • Experience in hospital medical device/pharma sales OR IT healthcare sales; experience selling blood centre, transfusion or therapeutics software is an advantage.
  • Ability to analyse customer and market trends; proactive, motivated and able to manage multiple priorities.
  • Excellent written and verbal communication skills in English; French or Spanish language skills are an advantage.
  • Familiarity with SalesForce/CRM and compliance with data protection and information security practices.

Conditions & benefits:

  • Hybrid work model with a minimum of 2 days per week in the office.
  • Private health insurance, sponsored sports and fitness activities, free meal/fruit/beverages at the office.
  • International business experience, training, regular salary reviews, annual bonus scheme and English business classes.