Nabla is seeking an Operational Data Analyst to turn real-world customer deployments into scalable insight. The role involves analyzing implementation patterns, product usage, and operational workflows to identify what drives adoption, retention, and expansion across our customer base.
Requirements
- 3+ years of experience with clinical operations and business operations data.
- Masters degree or higher in data science or related field (preferred).
- Demonstrated track record of turning ambiguous business questions into structured analyses and actionable recommendations.
- Excellent communication and writing skills, with the ability to collaborate effectively across teams.
- Strong project management skills, with proven ability to manage multiple priorities simultaneously.
- Strong SQL proficiency and experience working with large, structured datasets.
- Experience building dashboards and reporting frameworks (e.g., Looker, Mode, Tableau, Sigma, etc.).
- Ability to design metrics that connect operational inputs to business outcomes (e.g., time-to-value → retention → expansion).
- Analytical skills to identify trends and recurring friction points across deployments.
- Collaboration with Clinical Product to surface real-world deployment insights that inform roadmap prioritization and feature refinement.
Benefits
- Compensation and Equity: Competitive salary and stock options
- Comprehensive Health Plans: 100% individual coverage for Medical, Dental, and Vision insurance
- Time Off: Unlimited paid time off and 11 national holidays
- Health Comes First: Unlimited sick leave
- Parental Leave: Paid leave for new parents
- Remote-friendly: $1,500 to purchase home office equipment
- Trust & accountability: Full ownership of your time and schedule