About the position
KT&G Global Kazakhstan is looking for a Manager, Strategy and Business Process Reengineering (BPR) to support the company’s strategic development and operational excellence agenda. The role will focus on driving cross-functional transformation initiatives, improving business processes, and supporting the implementation of strategic projects that enhance efficiency, transparency, and overall business performance across the organization.
Key Responsibilities:
Strategic Projects
- Support strategic planning (data gathering, market benchmarking, internal capability mapping).
- Assist in preparing business cases for strategic initiatives, including cost-benefit and ROI analysis.
- Track execution of strategic initiatives across functions; develop dashboards and performance reviews.
Business Process Reengineering (BPR)
- Conduct comprehensive current state (As-Is”) process assessments across departments (e.g., Sales, Supply Chain, HR, Finance).
- Identify inefficiencies, pain points, and compliance gaps.
- Design optimized “To-Be” process models aligned with business goals.
- Lead gap analysis, value stream mapping, and root cause analysis workshops with stakeholders.
- Define clear roles, workflows, RACI matrices and governance structures.
Project Management & Implementation
- Lead or support implementation of transformation initiatives (e.g., digitization, workflow automation, process standardization).
- Coordinate cross-functional project teams; set milestones, risk registers, and success metrics.
- Ensure change is adopted through training, communication, and documentation.
- Collaborate with IT and data teams for system/process integration.
- Monitor post-implementation impact (KPIs such as time savings, cost reduction, SLA improvement).
Change Management & Communication
- Prepare change management plans, stakeholder maps, and communication strategies.
- Design user guides, SOPs, and training materials for reengineered processes.
- Organize workshops or feedback sessions to gather field-level input and fine-tune solutions.
Cross-Functional Collaboration
- Work closely with functional heads to align process changes with operational priorities.
- Support Finance in budget alignment and ROI justification for strategic initiatives.
- Liaise with HR for organizational design impact, training, and capacity-building needs.
- Coordinate with Legal to ensure process changes comply with internal policies and external regulations
Key Requirements:
Education:
- Bachelor's or Master’s degree in Business Administration, Industrial Engineering, Economics, or related field.
Experience:
- 3–5 years in strategy, process improvement, business transformation, or management consulting.
- Experience working with or across departments such as Sales, Marketing, Operations, HR, or Finance.
- Exposure to tobacco/FMCG/pharma sectors is a plus.
Skills & Tools:
- Proficient in process mapping (e.g., BPMN), Lean Six Sigma, or similar methodologies.
- Strong analytical and problem-solving skills (Excel, Power BI/Tableau, financial modeling).
- Excellent presentation and stakeholder engagement skills.
- Familiarity with ERP systems (SAP, Oracle, 1C) and project management tools (JIRA, Asana, etc.).