N-iX is a global software development service company seeking a Senior Application Support Engineer (L1) to provide 24/7 production monitoring and first-line incident management.

Requirements

  • 4+ years of experience
  • Technical Stack Proficiency: Basic understanding of ASP.NET Core microservices, MySQL connectivity, and web frontend architectures.
  • Monitoring Tools: Hands-on experience with Azure dashboards and Application Insights.
  • Process Knowledge: Familiarity with ITIL Incident Management practices and SOP-based troubleshooting.
  • Platform Skills: Proficiency in using JIRA for ticket management and status tracking.

Benefits

  • Flexible working format
  • Competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings