📈 Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)

Full-Time | Remote | U.S. Business Hours

🚀 About the Role

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You’ll work directly with leadership while coordinating:

✅ Email marketing campaigns

✅ Client communication

✅ Website updates
✅ SEO support
✅ Reporting & analytics

✅ Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

🔥 What You’ll Own

Client Relationship Management

  • Serve as the main point of contact for client accounts
  • Manage communication through:
    • email
    • Slack
    • WhatsApp
    • Zoom/video calls
  • Lead recurring client meetings and strategy check-ins
  • Maintain strong relationships with executive-level stakeholders
  • Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns

  • Build and manage campaigns using:
    • Mailchimp
    • HubSpot
    • Klaviyo (nice to have)
  • Write and edit:
    • email copy
    • subject lines
    • campaign messaging
  • Manage:
    • audience segmentation
    • scheduling
    • campaign launches
  • Monitor:
    • open rates
    • click-through rates
    • engagement metrics
  • Share performance insights and recommendations with clients

Website & Content Management

  • Update and manage website content using:
    • WordPress
    • CMS platforms
  • Ensure websites remain:
    • accurate
    • updated
    • aligned with campaigns and branding
  • Coordinate content and landing page updates when needed

SEO & Performance Support

  • Conduct SEO audits and keyword research using:
    • Ahrefs
    • Semrush
  • Monitor keyword rankings and website performance improvements
  • Support optimization efforts for visibility and traffic growth

Reporting & Analytics

  • Analyze marketing performance using:
    • Google Analytics (GA4)
    • campaign reporting tools
  • Translate marketing data into:
    • clear reports
    • actionable insights
    • client-friendly summaries
  • Track campaign performance and account health consistently

Workflow & Project Coordination

  • Coordinate tasks across:
    • leadership
    • clients
    • internal marketing teams
  • Convert feedback into clear action items and priorities
  • Ensure projects remain:
    • organized
    • on schedule
    • moving forward efficiently
  • Maintain visibility into deliverables and deadlines

AI & Productivity Tools

  • Use tools like:
    • ChatGPT
    • Claude
    • AI writing/research tools
  • Improve workflow efficiency for:
    • research
    • reporting
    • campaign content
    • communication

💻 Required Experience & Skills

  • 3+ years of experience in:
    • marketing account management
    • client-facing marketing roles
    • agency account management
  • Strong experience with:
    • Mailchimp
    • WordPress
    • Ahrefs or Semrush
    • Google Analytics (GA4)
  • Strong written and verbal English communication skills
  • Excellent organization and project management ability
  • Comfortable managing multiple accounts and priorities simultaneously
  • Experience working with executive-level or high-profile clients preferred
  • Comfortable using:
    • Google Workspace
    • Slack
    • messaging/collaboration tools

⭐ Nice to Have

  • Experience with:
    • HubSpot
    • Klaviyo
    • Canva
    • Adobe Express
  • Familiarity with:
    • Google Ads
    • Meta Ads
    • paid media coordination

🧠 What Makes You a Great Fit

  • Strong communicator and relationship-builder
  • Highly organized with excellent follow-through
  • Proactive and solutions-focused
  • Comfortable working independently in remote environments
  • Able to balance client expectations with operational execution
  • Detail-oriented while managing multiple campaigns and accounts

📅 What a Typical Day Looks Like

  • Responding to client messages and coordinating priorities
  • Hosting or preparing for client meetings
  • Launching or optimizing email marketing campaigns
  • Updating website content in WordPress
  • Reviewing SEO performance and analytics data
  • Preparing reports and campaign summaries
  • Coordinating internal tasks to ensure deliverables stay on track

In short:
You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

📊 Key Success Metrics (KPIs)

  • Client satisfaction and retention
  • Timely completion of campaigns and deliverables
  • Email engagement performance (open/click rates)
  • Accuracy and organization across client accounts
  • Quality of reporting and actionable insights
  • Strong communication and responsiveness

🌍 Why This Role Stands Out

  • Direct ownership of client relationships and marketing execution
  • Opportunity to work closely with leadership and executive-level clients
  • Exposure to:
    • email marketing
    • SEO
    • analytics
    • content management
    • campaign coordination
  • Remote flexibility with fast-moving marketing environments
  • Opportunity to grow into senior client success or marketing leadership roles

🧪 Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding

👉 Apply Now

If you:

  • Enjoy managing client relationships
  • Thrive in organized, fast-moving marketing environments
  • Love balancing communication, campaigns, and coordination
  • Want a role with ownership and growth potential

This role is a strong fit for you.