Quality Assurance (QA)/Business Systems Analyst (BSA) for Learning Systems Key

Remote
Advanced english
Only in Mexico

Responsibilities: QA (Primary)

  • Execute end to end regression testing for vendor releases, enhancements, and configuration changes across learning platforms
  • Lead and support User Acceptance Testing (UAT) in partnership with business stakeholders
  • Maintain, update, and execute automated test scripts
  • Communicate and follow defects found in testing to vendor for quick resolution
  • Validate fixes and enhancements across lower, sandbox, and production environments
  • Document test results, defects, screenshots, and evidence in Jira and qTest
  • Create, update, and maintain automated regression scripts
  • Execute and analyze automation runs using Playwright
  • Identify opportunities to expand automation coverage as platform capabilities evolve BSA (Secondary)
  • Provide light BSA support, including: o Reviewing and clarifying requirements o Supporting requirement intake and validation o Helping translate business needs into testable acceptance criteria
  • Partner with the Technical Lead to identify test scenarios, risks, and edge cases early
  • Assist with basic ticket triage and validation
  • Coordinate with vendors on defect follow ups as needed

Soft Skills:

  • Proactive communication and willingness to raise risks early

• High ownership and accountability

  • Adaptability as priorities shift between BAU support and new initiatives
  • Curiosity and strong problem solving ability