We're seeking an Applied AI Product Manager to own product surfaces where AI can meaningfully change how customers experience our product. This role involves scoping problems, prototyping solutions, shipping fast, and measuring what matters, with a focus on customer value and operational pain points.
Requirements
- Talk directly with customers and study tickets, workflows, and DD sessions to identify operational pain points
- Identify high-leverage opportunities where AI improves customer outcomes, not where it's trendy
- Ship working prototypes, not slide decks. We move in days, not quarters
- Define success metrics tied to customer value, then hold yourself to them
- Work directly with LLMs, APIs, and product code
- Build and validate prototypes quickly using AI tools, product code, APIs, and internal workflows
- Make hard scope calls. Say no to 80% of ideas so the 20% actually ships
- Ensure fixes remain durable by validating outcomes and continuously improving workflows
Benefits
- Comprehensive health insurance
- 401(k) matching
- Generous parental leave
- Flexible PTO
- Professional development opportunities
- Mental health support