Overview

We are looking for a forward-thinking and seasoned Lead AI Engineer to assist our clients in elevating their AI capabilities across diverse initiatives, including AI-driven customer support, agentic staff training and agentic shopping.

Responsibilities

  • Create and refine AI agents that leverage LLMs such as OpenAI APIs hosted on Azure
  • Architect and deploy function-calling approaches to expand AI agent capabilities
  • Safeguard chatbot accuracy and reliability through methods that prevent hallucinations
  • Connect and streamline AI workflows with the use of Python
  • Take part in responsible AI and compliance activities to ensure alignment with ethical AI standards
  • Spearhead efforts in Natural Language Processing (NLP) and Conversational AI development
  • Cooperate with teams to advance agent-based training and AI-powered shopping solutions

Requirements

  • 5+ years of hands-on work with LLMs, Claude Code or comparable technologies
  • Proficiency in Python applied to AI development and integration tasks
  • Knowledge of techniques for preventing hallucinations as well as MCP
  • Background in Responsible AI, compliance best practices and ethical AI principles
  • Expertise in Natural Language Processing (NLP) along with Conversational AI
  • Level of English – B2 or higher

Nice to have

  • Capability to shape and execute testing strategies based on chatbot performance metrics
  • Skills in performing exploratory data analysis (EDA) together with A/B testing methodologies
  • Understanding of cloud services or the capacity to outline cloud engineering requirements
  • Background in preparing data requirements for data engineering teams

Colombia

  • Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
  • Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
  • Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
  • Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone.
  • Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
  • Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
  • Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
  • Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
  • Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!

Argentina

  • Connectivity Bonus (25,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept).

  • Medicina Prepaga (It covers the collaborator and direct family group).

  • Paternity Leave (Two additional days are added to what is established by law, total of 4 days).

  • Discounts card.

  • English Training (English lessons, twice per week).

  • Training Program (Access to multiple customized training plans according to the needs of each role within the company).

  • Marriage bonus (The company doubles the allowance established by law that ANSES offers).

  • Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company).

  • External Agreements and Discounts.

  • Vacations: 14 calendar days a year

Chile

  • Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
  • Lunch Allowance - You will receive a daily allowance of CLP $ 7,000 per working day. Enjoy a nice meal on us
  • Allowance for internet and electricity - You will receive an allowance of CLP $15,000 per month to cover internet and electricity expense
  • National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
  • Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
  • Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
  • Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
  • Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home

[epamgdo] Colombia (CVs in English)

We accept CVs in English only.

[epamgdo] Argentina (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

[epamgdo] Colombia (may be offered other projects)

Please note that even though you are applying for this position, you may be offered other projects to join within EPAM.

[epamcom] Colombia (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

[epamgdo] Argentina (Personal Data)

By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.