•••• is a B2B SaaS product for ride-hailing services, serving 400+ business partners in 90 countries. The role is in the Network Unit.

Responsibilities:

  • Lead discovery of third-party integrations, from business requests to implementation-ready specifications.
  • Work with Product, Customer Success, Business Development, Engineering, Support, and external partners.
  • Assess integration opportunities for business value, technical feasibility, and impact on the •••• platform.
  • Research APIs and technical documentation; gather and formalize requirements, prepare task specifications and Definition of Done.
  • Validate requirements with stakeholders and collaborate with architects and developers on feasible, scalable solutions.
  • Support prioritization with structured analysis and business impact evaluation; maintain integration documentation standards.

Requirements:

  • 5+ years as a Business Analyst, Technical Business Analyst, System Analyst, or in a similar role at a tech or SaaS company.
  • Strong experience gathering, analyzing, and documenting business and technical requirements, and writing technical documentation, functional specifications, CJMs, SRS, user stories, and acceptance criteria.
  • Experience with third-party integrations and APIs, technical teams, and solution architecture discussions.
  • Understanding of APIs, authentication methods, webhooks, client-server architecture, and integration patterns.
  • Strong analytical and systems thinking; ability to assess business value, technical feasibility, dependencies, and constraints.
  • Ability to work independently, manage multiple discoveries, and communicate clearly with stakeholders.
  • Upper Intermediate English or higher.

Nice to have: Experience with analytics and metrics, payment gateways or fintech integrations, high-load scalable multi-user solutions, fiscalization, invoicing or financial systems, ride-hailing, mobility or marketplace products, backend systems or API design, GDPR, and A/B tests.

Benefits: Flexible schedule and management, healthy work-life balance, influence over the product, modern technology, compensated conferences and courses, corporate activities, gifts, medical insurance, in-house English courses, and partial compensation for gym and other sports.