Overview

We are looking for a Salesforce Delivery Manager who will lead the successful delivery of Salesforce initiatives from planning through deployment. This role requires strong Salesforce expertise, excellent client-facing skills, and the ability to manage projects, teams, and stakeholders with clarity and confidence.

Responsibilities

  • Lead end-to-end delivery of Salesforce solutions, ensuring high quality and on-schedule implementation
  • Serve as the primary client contact throughout the project lifecycle, maintaining strong relationships and clear, consistent communication
  • Manage project resources, timelines, and budgets, ensuring efficiency, transparency, and alignment with delivery goals
  • Facilitate team and client meetings to gather requirements, track progress, and resolve blockers
  • Collaborate with Salesforce developers, architects, and technical teams to translate business needs into effective, scalable solutions
  • Identify and manage project risks and issues, coordinating with teams to resolve escalations and maintain project stability
  • Apply Salesforce best practices and project management methodologies across all client engagements
  • Oversee user acceptance testing (UAT) and conduct quality assurance checks to ensure solution integrity
  • Understand and guide architectural decisions across all phases of the Software Development Life Cycle (SDLC)
  • Establish and manage CI/CD processes within the Salesforce environment, with awareness of different strategies and their trade-offs
  • Support the full lifecycle from pre-sales to post-go-live, ensuring proposed solutions align with customer needs and expectations
  • Apply margin calculation and forecasting practices to support budget planning and resource management
  • Ensure teams follow coding standards, naming conventions, and best-practice development guidelines

Requirements

  • At least 8 years of IT experience, including 3+ years of proven experience in a Delivery Manager role with strong Salesforce domain knowledge
  • Strong project management skills, preferably with Agile methodology experience
  • Ability to manage multiple projects simultaneously and meet tight deadlines
  • Proficiency with project management tools
  • Solid understanding of SDLC, CI/CD, and overall Salesforce ecosystem practices
  • Knowledge of margin calculation, budgeting, and team staffing principles
  • Basic understanding of coding standards and development best practices
  • Strong problem-solving and decision-making abilities
  • Excellent customer relationship and communication skills in English (both verbal and written, B2+ level)

Nice to have

  • Salesforce certifications

Czech Republic

  • Opportunity to work in a fast-paced, agile, software engineering culture
  • Comfortable modern office in Prague 7, with support of hybrid or fully remote mode
  • Benefit program (5 weeks of vacation, paid sick days, paid days off for special occasions, meal vouchers, flexi pass, Prague city public transport annual coupon, multisport cards, optional contribution to pension fund, health insurance for family member)
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
  • English language courses
  • Czech language courses upon request
  • Referral bonuses for recommended candidates
  • Mobile Phone Tariff’s program for managerial-level candidates
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more

Slovakia

  • Opportunity to work in a fast-paced, agile, software engineering culture
  • Benefit program (5 weeks of vacation, 5 paid sick days, meal vouchers, cafeteria and recreation bonuses, reimbursement of glasses, contribution to pension fund)
  • Referral bonuses for recommended candidates
  • English language courses
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more

Hungary

  • Dynamic, entrepreneurial corporate environment
  • Diverse multicultural, multi-functional, and multilingual work environment
  • Opportunities for personal and career growth in a progressive industry
  • Global scope, international projects
  • Widespread training and development opportunities
  • Unlimited access to LinkedIn learning solutions
  • Competitive salary and various benefits
  • Advanced wellbeing and CSR programs, recreation area

Croatia

    We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge:
  • Career development opportunities with a transparent career path
  • Wide range of professional trainings, workshops, and mentoring programs plus unlimited access to LinkedIn Learning
  • Learning resources and financial support for completing certification programs
  • Christmas and Vacation bonus
  • Corporate Health Insurance (basic and supplementary)
  • Free yearly medical check-ups
  • 25 days of vacation

Bulgaria

  • Opportunity to Engineer your Future and to drive the world’s digital transformation with top industry clients
  • Personal development program that will allow you to be valued for your strengths
  • Wide range of professional trainings and workshops
  • Being part of a collaborative, fast-growing, and innovative design team
  • Established and accelerated growth toward different career paths, competencies, and roles
  • Broad projects variety and possible mobility between projects over the time
  • Collaboration in a multicultural environment and exchange of best practices with colleagues around the world
  • Varied social benefits, Sports, Transportation and Health programs
  • Work-life balance and flexible schedule, team buildings and sport opportunities
  • Modern office/collaboration spaces (incl. new Infinity Tower business center, Sofia)
  • Hybrid By Design - we provide you with the best productivity options from the 2 worlds. Meet, socialize and enjoy F2F time with your colleagues, while working from the modern EPAM's office for a few days per week and benefit from the EPAM's virtual working environment - making you able to be productive and work from remote for the rest of the week

Romania

We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge:

  • Full access to cutting-edge tools and technologies
  • Competitive compensation depending on experience and skills
  • All-around Social package: professional & soft skills training, medical & family care programs, sports
  • Free English classes
  • Unlimited access to LinkedIn learning solutions
  • Continuous experience exchange with experts and professionals worldwide
  • Friendly team and comfortable working environment
  • Engineering, corporate, and social events within and outside the Company
  • Flexible working schedule
  • Opportunities for self-realization

Serbia

  • Diverse multicultural, multi-functional, and multilingual work environment.

  • Global scope, international projects in different business domains: life sciences and healthcare, retail, and distribution, software and hi-tech, etc.

  • Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey.

  • Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses.

  • Knowledge-sharing with colleagues from EPAM's global tech communities.

  • English language courses.

  • 25 days holiday per annum.

  • 5 days of sick leave without medical certification.

  • Private health insurance for employees and discount for private health insurance for family members.

  • Discount for Fit Pass program.

  • Comfortable modern offices in Belgrade and Novi Sad or remote work from any location in Serbia.

  • Regular corporate and social events (parties, sport events, advanced CSR programs etc.).

  • Learning programs for kids (eKids).

[epamgdo] Hungary (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

[epamgdo] Croatia (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

[epamgdo] Romania (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

[epamgdo] Czech Republic (Remote)

The remote work option is available to candidates residing and working within the Czech Republic.

[epamgdo] Serbia (Recruitment Process)

Thank you for your interest in this position. Please note that only candidates whose experience closely matches the job requirements will be contacted. If you do not receive an email from us, please do not be discouraged—feel free to apply for other positions that better align with your experience. If you have any questions, you can reach us at jobserbia@epam.com

[epamgdo] Czech Republic (Benefits Eligibility)

Certain benefits and perks may be subject to eligibility requirements and may be available only after you have passed your probationary period.

[epamgdo] Slovakia (Benefits Eligibility)

Certain benefits and perks may be subject to eligibility requirements and may be available only after you have passed your probationary period.

[epamgdo] Hungary (Campus Programs)

Do you know someone interested in starting a career in IT? Share our EPAM Campus programs with them, where they can enhance their knowledge in various fields online, free of charge.

[epamgdo] Croatia (Recruitment Process)

Thank you for your interest in this position. Please note that only candidates whose experience closely matches the job requirements will be contacted. If you do not receive an email from us, please do not be discouraged—feel free to apply for other positions that better align with your experience. If you have any questions, you can reach us at jobscroatia@epam.com.

[epamgdo] Serbia (About EPAM)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, diverse community to help you discover your fullest potential.

No less important is our applicants' safety, well-being, and experience. Therefore, until further notice, all EPAM employment interviews will be conducted remotely. Our recruitment professionals and hiring managers are standing by to ensure a robust and engaging virtual candidate experience. We look forward to speaking with you!