1. 6–8 years of hands-on ServiceNow experience, with 5+ years in technical consulting and implementation.
  2. Strong expertise in ServiceNow ITSM and SPM functionalities.
  3. Experience in custom application, Service Portal, and Service Catalog development.
  4. Hands-on platform configuration and enhancements during Agile sprints.
  5. Certifications: CSA, CAD, CIS-ITSM, and SPM; knowledge of Now Create.
  6. Strong collaboration, knowledge-sharing, and best-practice implementation skills.