••••••••• is a technology company working on global IT products, including a payment system, AR/VR, machine learning, and computer vision.
Responsibilities:
- Monitor the automated fraud system and review suspicious users.
- Handle, review, and represent chargebacks.
- Provide customer support for payment- and fraud-related issues.
- Assist the Finance and Risk Department.
- Work rotating 24/7 shifts.
Requirements:
- At least 2 years of experience in a fraud-related or similar role.
- At least 1 year of experience in online customer support, banking, financial services, or online payments is preferred.
- Fluent English; additional languages are an advantage.
- Interest in online businesses and willingness to learn about online payments and fraud.
- Critical thinking, fast decision-making, and excellent attention to detail.
Conditions and benefits: EU-based employment contract; performance reviews twice a year with bonus opportunities and salary adjustments; private medical insurance for the employee and family; corporate mobile plan; interest-free car purchase support; co-funded provident fund in Cyprus after probation; wellbeing and psychological support; partial school and kindergarten fee coverage; sports benefits; paid language courses and professional development; peer recognition program; fully equipped Limassol office, free catering, coffee bar, and snacks; international teams, corporate events, team buildings, and hackathons.