We are looking to hire a talented Senior Technical Support Engineer for our Security & Smart Home Division.
The position involves providing technical support to our B2B customers for the Security & Smart Home products distributed by the company in the Cyprus market. Some of the major brands are: Dahua, Ajax Security, Sonoff, Reolink, Woox etc
Duties and Responsibilities
- Provide technical support and service by phone, email or in person to customers for the products concerned
- Regularly update your knowledge about the products offered by the company and the relevant technologies involved
- Provide before sales advice to customers and assist with the selection and planning of solutions for small and medium size projects
- Provide after sales support for products and be involved in the process of the repair and/or programming of faulty equipment in consultation with manufacturers
Required Skills
- Degree in Electrical Engineering
- Good knowledge of networks and networking equipment
- Previous experience of at least 10 years with CCTV & Smart Home Products
- Customer Service Oriented
- Team Player
- Excellent knowledge of Greek and English languages
- Good knowledge of Microsoft Office
Job Information
- Monday to Friday 8.00 am–5.00 pm Saturday 8.00 am to 1.00pm
- Salary Range: €2,200 to €2,800 (based on Knowledge and Experience)
- Yearly Bonus based on achieving company targets
- Regular training provided by company’s vendors and relevant organizations
- Yearly holidays: 28days
Please send your cv to ••••••••••••••••••••
Interested candidates are kindly requested to send their CV to the HR Manager at ••••••••••••••••••••.