Product Analyst (Benchling & Laboratory Informatics Systems)

100% REMOTE

Key Responsibilities

  • Support Benchling and other laboratory/R&D applications.

  • Gather, analyze and refine business requirements and translate them into user stories.

  • Collaborate with scientific, automation and digital teams to optimize research workflows.

  • Support product discovery, backlog refinement and prioritization activities.

  • Plan, execute and document testing and validation activities.

  • Create and maintain SDLC documentation, SOPs, training materials and user communications.

  • Provide project coordination and delivery support.

 Requirements

  • Experience as a Product Analyst, Business Analyst or similar role supporting software products.

  • Experience gathering requirements, process mapping and documenting business workflows.

  • Strong skills in future-state process mapping and problem/solution discovery.

  • Experience translating business requirements into user stories and product backlog items.

  • Experience supporting testing, UAT and go-live activities.

  • Experience working with Jira, Xray and Confluence.

  • Project management experience and ability to coordinate delivery activities.

  • Ability to work closely with business stakeholders, software engineers and external vendors.

 Nice to Have

  • Experience with Benchling.

  • Experience supporting laboratory informatics or R&D applications.

  • Experience with bioanalytical workflows.

  • Experience working with automation or digital transformation initiatives in research environments.

 Candidate Profile

  • Product Analyst with strong business analysis and process improvement capabilities.

  • Comfortable working across product discovery, delivery and validation activities.

  • Able to bridge the gap between scientific users, technical teams and business stakeholders.

  • Experienced in workflow optimization, requirements management and software delivery support.