Seeking a hands-on Product Manager focused on CRM, player engagement, and operational product flows in online casino/iGaming.
Requirements:
- 3+ years of product management experience, preferably in online casino/iGaming.
- Experience with CRM platforms such as Smartico, Optimove, or Fast Track; player segmentation, bonuses, campaigns, and promotions.
- Understanding of player journeys, registration, KYC, deposits, withdrawals, cashier flows, and back-office tools.
- Familiarity with missions, tournaments, VIP programs, rewards, and retention mechanics.
- Ability to manage features end-to-end, write clear PRDs, and collaborate with Design, Development, CRM, and Operations teams.
- Ability to analyze product performance and improve conversion, retention, and player engagement.
- Proactive, detail-oriented, business-minded, and able to take ownership, identify gaps, and drive features from concept to launch.
Bonus: Experience in the LATAM or Mexican regulated gaming market.