Planet VPN is a cybersecurity company building privacy and security solutions. This is a hands-on, execution-focused role managing internal IT and infrastructure operations in a fully remote team.
Responsibilities:
- Manage service and system access, maintain access registries, and run onboarding and offboarding, including password manager and 2FA administration.
- Manage equipment procurement, configuration, delivery, lifecycle, and asset records.
- Administer data center and hosting provider accounts, order infrastructure, and track configurations, renewals, usage, and costs.
- Maintain infrastructure and subscription inventories; source providers, negotiate terms, manage provider risk, abuse complaints, IP reputation, and migration plans.
- Coordinate account setup, legal entity selection, KYC, payments, corporate cards, transfers, and closing documents with finance and legal.
- Track spend against budget, identify savings, and maintain operational documentation and playbooks.
Requirements:
- 3+ years of experience in system administration or IT operations, ideally at a product company with a distributed team.
- Hands-on organizational administration of Google Workspace or Microsoft 365, including large-scale migrations.
- Understanding of networking and hosting fundamentals, including IP addressing, subnets, DNS, VPN, and basic routing.
- Experience working directly with infrastructure providers, managing access controls, vendor relationships, contracts, records, and costs.
- Familiarity with AI or automation tools for streamlining IT operations.
- Strong communication with finance, legal, and engineering teams; experience in a fast-paced, high-autonomy environment.
- Comfort working across legal entities and jurisdictions.
- Upper-Intermediate (B2) English or higher, written and spoken.
Nice to have: Experience in VPN, hosting, proxy, or adtech; experience handling abuse tickets and managing IP reputation at scale.