WHO ARE WE?
WE ARE A WORLD LEADER IN ENGINEERING AND IT SERVICES.
At ALTEN, we see our specialists as architects – today’s designers of tomorrow’s world.
As a leader in Engineering and IT Services, we support a company in their technological and sustainable transformation.
OVER 57,400 EMPLOYEES IN 30+ COUNTRIES, TO SUPPORT MORE THAN 6,500 CLIENTS WORLDWIDE.
We operate in all sectors: Aeronautics, Space, Defence, Security & Naval, Automotive, Rail & Mobility, Energy & Environment, Life Sciences & Health, Industrial Equipment & Electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government.
We carry out complex and highly technical projects throughout the value chain of the most prestigious companies worldwide.
Our motto: Building Tomorrow’s World Today!
Role description
Elicit, structure, and document requirements for platform and infrastructure changes, including purpose, stakeholders, and success criteria.
Break initiatives into well-defined, sequenced work items for engineers to execute without ambiguity.
Coordinate delivery across teams and dependencies: track progress, resolve blockers, and ensure timely completion.
Own and improve team documentation, including runbooks, process documents, architecture summaries, and onboarding materials.
Analyze and map current processes and technical estate, identifying gaps, risks, and simplification opportunities.
Prepare clear governance and stakeholder materials, such as impact assessments, options papers, and status summaries.
Support the platform lead in demand management: qualify requests, gather details, and route work appropriately.
Requirements
6–8 years of proven experience as a Technical BA, Delivery Coordinator, or similar role in infrastructure, cloud, or technology environments.
Strong analytical skills to transform vague or conflicting input into precise, structured requirements.
Technical fluency to work credibly with engineers (understanding of web/cloud fundamentals: DNS, HTTP/TLS, cloud infrastructure, networking).
Excellent written communication for documentation, requirements, and stakeholder materials.
Strong organizational and follow-through skills to manage multiple tasks and ensure nothing is overlooked.
Experience coordinating across distributed teams and senior stakeholders, with confidence to ask clarifying questions.
Experience in financial services or regulated environments.
Familiarity with CDN/edge platforms (e.g., Akamai), Azure, or web application security from an analysis or coordination perspective.
Experience with Jira, Confluence, and structured delivery methods (Agile or hybrid).
Experience mapping processes or producing lightweight architecture documentation.
BA or delivery certification (e.g., BCS, IIBA, AgilePM) is a plus.
We offer:
We offer a full-time employment contract
Location - Kraków, work model - hybrid
Stable and long-term cooperation
Well-defined career path at the European leader in engineering & IT consulting
Opportunity to relocate and work in different •••••••••••• branches
After project completion, opportunity to engage in subsequent projects within the company
Introduction and cooperation with a dedicated Competences Manager
Benefits:
Medicover medical care
Medicover dental care
Medicover Benefits platform
Medicover Sport card
Referral Program
Layette for a newborn employee’s child
Group life insurance
Pension scheme
We also offer cooperation based on a B2B or Contract of mandate (UZ).
We also guarantee:
Access to professional certifications with our technology partners (e.g., Google, ISTQB)
Access to relevant industry events
Access to the Knowledge Sharing Program
Access to the Referral Program
Do not hesitate and join our team!
NOTICE: We kindly inform you that we will contact the selected people.