Kake is looking for a QA Engineer to ensure quality and reliability across its application ecosystem. The role focuses on manually testing and validating code changes generated by an agentic pipeline that turns customer support chat and voice transcripts into code fixes.
Responsibilities:
- Perform exploratory testing, design test scenarios, and maintain confidence in production releases.
- Plan and execute manual tests for frontend changes, backend business logic, and API behavior across web, mobile, or backend applications.
- Identify edge cases and conduct comprehensive regression testing across complex, multi-system environments.
- Write clear, reproducible bug reports and work with developers to resolve root causes.
- Collaborate with engineering and product teams, adapting test coverage as workflows and feedback evolve.
Requirements:
- Experience manually validating software behavior and code changes from automated or agentic workflows.
- Strong manual testing, exploratory testing, test case design, and end-to-end QA skills.
- Ability to own functional quality, understand diverse application flows, and work proactively in a dynamic environment.
- Strong analytical skills, attention to detail, product sense, and customer empathy.
- Experience testing APIs, including with Postman or browser developer tools.
Nice to have: Familiarity with test automation, Python, JavaScript/TypeScript, Playwright, Selenium, Cypress, AI/LLM-driven development workflows, support transcript analysis, NLP outputs, CI/CD, event-driven architectures, microservices, or distributed systems.
Work arrangement: Remote, with 6–8 hours of overlap with PST.