In this role, you will tackle routing challenges that off-the-shelf global vendors cannot solve. You will lead products built for the world’s most demanding road environments—navigating unmapped streets, dynamic local driving norms, severe GPS multipath, and low-connectivity edge devices across markets like Cairo, Lagos, Karachi, and Jakarta. If you are driven by solving complex algorithmic and geospatial problems at massive scale, this team is for you.
- Own & Defend the Routing Roadmap: Set the strategic sequencing for the routing platform, balancing conflicting priorities across six distinct business verticals and defending technical trade-offs with clear rationale.
- Ship Rigorous Experiments & Measure Impact: Launch routing and algorithm changes behind controlled A/B tests, personally evaluating outcomes against core metrics: travel-time error distribution, pre-pickup cancellation rates, and driver earnings per online hour.
- Partner Deeply with Backend & ML Engineering: Collaborate daily on technical feasibility within strict latency and compute budgets, authoring precise, production-ready product specs that routing engineers can directly execute against.
- Size Every Problem Before Building: Quantify the exact opportunity cost of defects and enhancements beforehand, determining trip exposure, bottom-line financial value, and the theoretical ceiling of any proposed fix.
- Ground Data in On-the-Ground Reality: Conduct direct field research by riding with local drivers and couriers across global markets, observing route failures firsthand and translating real-world edge cases into structured data queries.
- Protect Platform Integrity with Data: Serve as the gatekeeper of route quality, leveraging hard evidence to push back against requests—even from senior stakeholders—that risk degrading core platform performance.
- Product Track Record: 4+ years of product management experience, with a proven history of shipping measurable features where you can define the baseline, final outcome, and underlying denominator.
- Technical & Systems Literacy: Strong technical fluency with data pipelines and distributed backend systems; comfortable identifying system edge cases and contributing actively to engineering design reviews.
- Autonomous Data Analysis: Proficiency in writing your own SQL queries to analyze large datasets, evaluate data pipelines, and diagnose root causes independently.
- Statistical & Error Metric Mastery: Deep understanding of error distributions, with the ability to look past simple averages to analyze distribution tails, variance, and segment-specific drivers.
- Rigorous Experimentation: Hands-on experience designing and executing A/B tests from scratch, including establishing pre-launch hypotheses, success metrics, guardrails, and post-experiment analysis.
- Communication: Business-fluent English proficiency (B2/C1+ or equivalent).
- Help us challenge injustice by creating fair choices for millions of people across 47 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.