Position Summary:

This position is primarily responsible for supporting programs and processes under the Corporate and Enterprise Facility Services department. The associate will provide support and direction for customer/associate service and maintenance requests, accounts payable, and various other project-related activities and support for Capital projects. The Enterprise Facility Services department is responsible for the management of over 1,200 PTL & PL locations across the US and Canada and over $ 10 million in maintenance and non-capital project spending annually. This position will also assist with smaller capital expense projects as part of the Enterprise Facility Maintenance Programs.

Major Responsibilities:

  • Provide primary support to the Enterprise Facilities Service Department through the Centralized Facility Maintenance Request System
  • Triage service requests and prioritize by urgency
  • Evaluate and assign national and non-national vendors
  • Gather, evaluate, and award proposals for services
  • Schedule and coordinate service activities for all locations
  • Maintain preventative maintenance (PM) schedules for all locations
  • Process all incoming invoices for payment in Chrome River and Tririga.
  • Maintain and Grow Enterprise Facility Service Programs by analyzing and evaluating locations that are not currently on a corporate-supported enterprise program
  • Provide quotes/pricing to District leadership
  • Onboard locations through the corporate process to maintain and increase facility and asset uptime and performance
  • Produce weekly and quarterly reporting for Facility Maintenance on a routine basis. Reports include:
o Incoming/Outgoing work orders reporting.
o Escalation of issues for services by category/vendor.
o Various monthly and weekly transaction reporting.
  • Monthly presentation from update reports compiled by each department.
  • Support Capital Planning projects in conjunction with supervisor(lighting, LEED, etc)
  • Interact with external vendor accounts receivables departments to ensure clear communication and resolution of outstanding payments.
  • Other projects and tasks as assigned.