Sales Development Representative (SDR)
Location: Remote – Philippines
Employment Type: Full-Time | Long-Term
Work Schedule: Monday to Friday (Vancouver Business Hours)
About the Role
We are looking for an experienced Sales Development Representative (SDR) to join our growing team. This is a sales-focused, outbound role responsible for prospecting, lead generation, cold calling, lead qualification, and appointment setting for our Vancouver-based businesses.
If you're confident speaking with new people, enjoy building relationships, and thrive in a results-driven environment, we'd love to hear from you.
Key Responsibilities
Outbound Sales & Lead Generation
- Conduct outbound cold calls to prospective clients.
- Send personalized emails and LinkedIn outreach.
- Generate qualified leads and identify decision-makers.
- Build targeted prospect lists through online research.
* Follow up consistently with prospects.
Lead Qualification & Appointment Setting
- Qualify prospects by understanding their business needs.
- Present services professionally and confidently.
- Schedule qualified appointments for the sales team.
- Maintain detailed notes for every qualified lead.
CRM & Pipeline Management
- Keep CRM records accurate and up to date.
- Track outreach activities and follow-up schedules.
- Monitor pipeline progress and report weekly results.
Sales Support
- Prepare follow-up emails and sales materials.
* Coordinate appointments and reminders.
- Support sales initiatives and campaign activities.
Qualifications
- Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience.
- Proven experience making unsolicited outbound calls.
- Experience researching and building prospect lists.
* Strong English communication skills.
- Comfortable speaking with business owners and decision-makers.
* Experience using CRM systems.
- Strong organizational and follow-up skills.
- Able to work independently in a remote environment.
Preferred
- Experience supporting North American clients.
* BPO outbound sales experience.
- Experience with HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, or similar CRM platforms.
- Experience with LinkedIn prospecting and email outreach.
- Familiarity with coworking, real estate, or creative industries is an advantage.
Performance Expectations
Success in this role will be measured by:
* Daily outbound call activity
* Qualified leads generated
* Appointments booked
* Lead conversion rate
* CRM accuracy
* Consistent follow-up
* Overall sales pipeline contribution
Ideal Candidate
We're looking for someone who is:
* Self-motivated and proactive
* Results-driven
* Resourceful and organized
* Comfortable handling rejection
* Coachable and eager to learn
* Persistent and goal-oriented
* Able to work with minimal supervision
Work From Home Requirements
* Reliable computer
* Stable high-speed internet
* Backup internet connection
* Professional headset with microphone
* Quiet home office
* Webcam for meetings
* Backup power source preferred
Compensation & Benefits
* Competitive monthly service fee
* Performance-based incentives
* Paid training
* Ongoing coaching and development
* Career growth opportunities
* Long-term, stable employment
Work Schedule
This is a permanent night shift position based in the Philippines, following Vancouver, Canada business hours (Monday–Friday)