Requirements:
Strong experience in Order-to-Cash (O2C) processes with a solid understanding of end-to-end process flows, including:
Credit Management,
Collections,
Cash Application,
Deductions Management,
Billing,
Dispute Management,
Customer Master Data.
Proven ability to perform process analysis and optimization activities, including:
assessing current O2C processes and identifying improvement areas,
recognizing control gaps, inefficiencies, and automation opportunities,
gathering and documenting business requirements,
facilitating process workshops and discovery sessions.
Experience in designing and improving future-state (TO-BE) O2C processes based on industry best practices and business requirements, with consideration of HighRadius capabilities.
Hands-on experience with HighRadius solution design and configuration, including:
translating business needs into functional solution designs,
defining workflows, business rules, strategies, queues, prioritization logic, and automation scenarios,
supporting process configuration and solution alignment.
Knowledge of integration concepts between HighRadius and ERP systems, such as:
SAP,
Oracle,
JD Edwards,
Microsoft Dynamics.
Experience in creating and contributing to functional and process documentation, including:
Functional Design Documents (FDD),
Process Design Documents (PDD),
Business Requirement Documents (BRD).
Ability to collaborate effectively with business stakeholders, IT teams, and implementation partners during O2C transformation and optimization initiatives.